The Small Reminder That Makes a Big Impact on Your Clients' Move

Moving is exciting, but let’s be honest—it’s also a logistical nightmare. Between packing, booking movers, signing endless paperwork, and making sure everything gets from Point A to Point B, some crucial details tend to slip through the cracks.

One of the best client service tips we picked up from Outside the Box guest Rachelle Peters is something most agents (and buyers) don’t even think about—reminding clients to update their Amazon shipping address.

Most people remember to set up their utilities before moving. But Amazon, subscription boxes, and online shopping accounts? Those often get overlooked—until a package ends up at the wrong house.

A Simple Reminder That Sets You

How a Pool Party Strengthened Client Relationships: Insights from Rachelle Peters

What if staying connected with past clients wasn’t about emails and follow-ups—but about creating fun, memorable experiences together?

In this episode of Outside the Box, we dive into one of Rachelle Peters’ favorite ways to keep client relationships strong: hosting unforgettable client events. One event, in particular, made a lasting impact—a summer real estate networking event that brought past clients together in a relaxed, enjoyable setting.

The Power of a Client Appreciation Pool Party

Instead of relying solely on traditional touchpoints, Rachelle found a way to stay connected with past clients in a way that felt natural, fun, and highly effective. Her secret? A summer pool party for past clients and referral partners.